Your data belongs to you. We collect only what's needed to run your property management workflow, we don't sell it, and you can request deletion at any time.
Leasekeepers ("we," "us," or "our") is a property management automation platform. This Privacy Policy explains how we collect, use, disclose, and protect information about you and your residents when you use our Service.
For questions about this policy, contact us at leasekeepers@polsia.app.
When you create an account or use the Service, we collect:
To provide the Service, we store data you enter about your properties and residents:
| Data Type | Examples | Purpose |
|---|---|---|
| Property data | Address, unit count, property settings | Powering notices, compliance tracking, and alerts |
| Resident info | Name, email, phone, unit number, lease dates | Generating notices, sending communications |
| Lease data | Start/end dates, rent amount, terms | Automation triggers, compliance reminders |
| Communications | Notice content, message logs, delivery status | Audit trail, document vault, follow-ups |
| Compliance records | Inspection dates, recertification deadlines | Tracking and reminder automation |
When you use the Service, we automatically collect:
We use the information we collect to:
We do not sell your data or your residents' data to third parties. We do not use resident data for advertising.
Your data is stored in the United States using Neon PostgreSQL (managed cloud database). Backups are maintained automatically.
We protect your data with:
No system is 100% secure. If you believe your account has been compromised, contact us immediately at leasekeepers@polsia.app.
We retain your data for as long as your account is active or as needed to provide the Service. After account cancellation, we retain data for 90 days before deletion, unless a longer retention period is required by law.
We use the following third-party services. Each has their own privacy policy:
| Service | Purpose | Data Shared |
|---|---|---|
| Stripe | Payment processing | Name, email, billing info |
| Render | Application hosting | All application data (hosted infrastructure) |
| Neon | Database hosting | All stored data |
| Postmark / SMTP | Transactional email delivery | Recipient email, message content |
| Weather APIs | Weather alert generation | Property zip codes |
| Anthropic Claude | AI-powered message categorization | Message content (for categorization only) |
| Meta Pixel | Marketing analytics (landing page only) | Anonymized page view events |
You are the data controller for resident information you enter into Leasekeepers. This means:
As a Leasekeepers account holder, you have the right to:
To exercise these rights, email leasekeepers@polsia.app. We will respond within 30 days.
We use minimal cookies and local storage for:
We do not use advertising cookies or cross-site tracking cookies in the application. The landing page uses a Meta Pixel for marketing analytics, which may set cookies.
Leasekeepers is a business tool intended for adults. We do not knowingly collect data from individuals under 18. If you believe we have inadvertently collected such information, contact us immediately.
We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Service. The "Last updated" date at the top reflects when changes were last made.
For privacy questions or to exercise your rights: